The 2nd Life Mercantile or any of the other business represented here are not responsible for website malfunction or error. If you have had an issue, please use our Contact Form to contact us.
Digital Items can not be returned for a refund. All Digital purchases are final. If you have a problem with the download, just let me know and I can e-mail you the item. If there are any other issues, please let me know and I will try my best to work it out.
All refunds are for product only. No shipping charges will be refunded.